Dear All,



My name is Ibrahim Khaled and I am an Egyptian Citizen. I bought a new mobile “NOKIA 7100” from one of your stores herein Egypt on 28/03/09, next day while I was trying to use it I found out that it is not working so I went to the store they told me that I have to leave it for a week so that they can check it out and fix it, , and I did, But unfortunately they kept the mobile with them for 20 days and then they called me and told me that it was changed, I took the new one and next day while I was trying to use it I found the same problem and its not working I went again to the store and met the manager he told me that I have to leave the mobile for another week so they could send it to the service to fix it and I left the mobile for another 14 Days because as usual they didn’t fix it in the exact date, any were, I took my mobile and went home I tried to use it but I was so shocked as the mobile was still unfixed and when I called the store they told me to give it back to the service to be fixed. Actually I am so disappointed from i2 and starting from today I will not Buy any mobile from it again I will buy from the competitor (Raya) and I will tell al my friends about this story and I will send it to the newspaper to make a counter advertising.