A week back i went to the lahore Nokia Care franchise for submission of my NOKIA 5610 handset...i was attended to by a female customer service attendant namely Fatima who was quite blunt and rude when i asked how long it would take for my mobile to be fixed and handed back. She told me quite plainly that she had no idea how long it would take for the repairs and that i should leave if i thought that the time taken was too long. Is this Customer service? Is there some one who could look into this matter and save the customers from such appalling customer service attendants? CAN SOME ONE HELP ME IN THIS REGARDS? I PLAN TO SUE NOKIA FOR DAMAGES...