"Consumer Reviews on Companies, Products and Services"

Nokia

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Nokia Reviews

August 19, 2008
Poor working of nokia mobile phone
I had purchased N70 mobile phone when it has been launched initially by paying about Rs16250 from your authorized dealers. Initially i had some software problem which had got rectified through your service center. Now the system has failed totally, two days before the set was getting heated up like ironbox while in the pocket, i could feel some heat and suddenly i removed form my pocket i could feel the heat is raising, i immediately took to your service center, they took two days to find that it cannot be rectified. One thing everyone can understand that the service center which is operating just to certify that the set cannot be rectified you can go for an alternate set, for this sake why a big company like NOKIA run a service center in all places just to satisfy the poor customer.

You can very well tell the customer once the product sold cannot be rectified why cheat the poor customer.

Thanks & Regards,

V.Rajkumar.
+919444070400.
August 19, 2008
Terrible experience
I had deposited my Nokia N-70, IMEI NO. 356294015726416with your Nokia Care Center M/s Gupta Associates 16, Sector-4, Vaishali, Ghaziabad. Phone no. 0120-6579999 on 31-May-08 Job sheet no. 212434038/080531/1 as Cellphone Key pad was not working. I was promised that with in 7 days you will get it back but after several follow-up I got my Cellphone back as a swap set IMEI NO. 351863016253888 by 19-June-08 and center has charged with me Rs. 1380 as a repair charges although my cellphone in in guarantee period.When I told him that why are you charging when my phone is in warranty period then he told that your phone keypad is torned off and you need to pay this much amount and he has given me a Mobile # 9958803333 and told that this is a no. of Nokia Repair Head at Delhi and you can call him and confirm .When I called up this no. then he told me that Rs. 1380/- has been charged from M/s Gupta Associated for your cellphone repair charges so you pls. pay and take your phone and I have deposited money and taken swap set. Swap handset was also not working and again I deposited with the same center on 22-June-08 against Job sheet no. 15555 dt. 22-June-08 and I was assured that your set is again will go for swap and you will get it back with in 7 days. till then I am in regular follow-up- with the center but till date status is not clear when I will get my set back. I have discussed with Nokia Call center and logged mu complaint on 25-07-08 they also told it will take another 15 days and after that you will be informed when you will get your set back. I have called up M#9958803333 several time and he had assured that you will get your set by 30-jun-08, but still I am in follow-up with no result.

Pls. also investigate that this m# 9958803333 belong to whom as per my investigation this no. belongs to Gupta Associated and he is making fool of customer by telling that this no. is of Nokia repair Head and talking to the customer as Nokia Repair Head.

TILL DATE I DON'T HAVE ANY INFORMATION ABOUT MY HANDSET STATUS.
August 16, 2008
Scam
NOKIA INC INTERNATIONAL UK .
Nokia Centre London
SE1 7NA.

(Registration 70339411).
REGISTERED UNDER THE DATA PROTECTION ACT.

REF NO: HLP/200-26937
BATCH: 2005MJL-01

Attention: Winner,

We wish to heartily congratulate you on your emergence as a 2008 NOKIA INC AWARDS-INTERNATIONAL PROGRAMS winner.

Your email which drew the winning number, of our yearly cash give away Promotions, was selected via our Random Computer Selection System
(RCSS) and attached to file reference number (HLP/200-26937).

We write to hereby inform you that a prize of GBP 5, 000, 000.00 (Five Million Great Britian Pounds) Pounds Sterling awaits you for redemption redemption.

The verification department has already proceeded with the verification process of your winnings. We would instruct you on how to receive your prize money as soon as your claims have been verified.

Your prize is currently lodged in a suspense account pending your activation of an operative account with the paying bank as shown below:

To Proceed you are adviced to contact our paying bank personnel to activate an account so your prize will be cashed and deposited at:

BANK NAME: Lloyds TSB Bank plc.
New Accounts Dept.
Accounts Officer In Charge: Mr. Edward Guti

Email: [email protected]
TEL: 44-704-574-3971

Kindest Regards,
Nokia Inc International,
United Kingdom .

Yeah right!!! I'm sure Nokia's shareholders would love to know about the company giving away 5, 000, 000 pounds to a perfect stranger and you would think their staff could spell. These people should be horsewhipped.
August 13, 2008
Sim Activation
Sir,
kindly request to simactivationthe following No's immediately

1.995923942
2.995923946
3.995923948
August 12, 2008
Nokia N73 problem
This is to inform all that i bought my nokia N 73 music edition on 14/10/2007 with imei no 356406016392176.but unfortunately on the month of january 2008 this year my mobile had started given me problem by switching it off automatically showing black screen. I went to nokia care noida and speak with Mr Rahul the executive present there at that time and reported the whole incident to them, at that time they replaced my mobile handset and even assured me if this kind of problem happen again in future Nokia will replace my handset within in the warranty time.

Now On 5/8/2008 my mobile again showed the same problem with automatically shutting down on its own and some speaker problem, i again went to the noida center and narrated the history of my mobile to them. Even again the person present on desk assured me that at this time my mobile will get changed. Even i spoke with Mr NISHU their team Head. On the second day ie 6/08/2008 i got my Repaired mobile back.When i checked at home it showed the same problem by switching it off again and even the incoming voice is too bad to understand.

So Again on the next day ie 7/08/2008 i went to them and spoke with mr NISHU about this situation and he assured me that this time your mobile get replaced, but till now my mobile is still with NOKIA and i dont have any idea whether the NOKIA will give me this temporary repaired handset or the new one.


If this is the kind of Customer Services Nokia provides to its so old customers, I am unable to understand what kind of Customer-satisfaction they are speaking about. No one even give a Damper on the seriousness of this situation and the amount of pain what i suffered in this. These things make me wonder why should anybody buy an authorized Nokia Set if we people are not getting proper services from them.

Nashoor Nihal
9868598117
9312367431
August 11, 2008
Faulty Handset Nokia 3110C
i purchased nokia 3110c on the month of Out-07 after one month my mobile restart again & again if i remove memory card then that work proper. i scan memory card no virus detect memory card condition is very good. i disagree with nokia. then i go to nokia care he will says that there was a virus in your phone & memory card and he will say that you will pay for it a Rs 175.and last time in my phone there is no network i want to nokia care he will say that our phone IC is damage u will pay Rs 750 for this, This type of problem came 2 times in my phone and i will pay 1500 Rs for this.
So Nokia Pls help in this matter.
I Request to u
August 11, 2008
mobile theft
i lost my mobile while travelling in bus. my mobile details

company name : nokia 2600c
IMEI NO :354169026898044



So kindly do the needful it will be grateful to me

thank you
August 8, 2008
Scam and cheating
I have received massage that CONGRATULATIONS YOUR NUMBER WON IN THE ON DOING NOKIA MOBILE PHONE PROMO, FOR INQUIRY EMAIL: [email protected]. When i email them they told i am the nokia promotion winner and i have to email [email protected] to transfer my funds. After send email they told my i have to pay 750 pounds for COT CODE when i pay payment of COT CODE they told me again i have to pay for NON RESIDENTIAL TAX CODE it was 4000 pounds.

This is a scam, beware all!
August 7, 2008
Loss of Mobile
Dear all,

I lost my Mobile at Pune.

Nokia model-6300

Its IMEI number is 355714021489395.

Please help me
August 6, 2008
camera not working from purchase 3rd day onwards
DEAR SIR.
AS IAM CUSTOMER OF NOKIA 6233 PURCHASE DATE 29JULY

FROM 2DAY ONWARDS IAM NOT ABLE TO EXCESS CAMERA &

THIS INFORMATION IS INFORM pass to
THE DELEAR IS SAY GO TO NOKIA COMPANY.
I HAVE GON NOKIA COMPANY SERVICE BUT NO USE STILL MY NEW MOBILE PROBLEM SAME... DEAR NOKIA RESPONSIBLE PLS TAKE AN ACTION.. & PLS DO NEED FULL

R all i have to file case aganit nokia.

syednasirali
09848924137
hyderabad
[email protected]
[email protected]

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