nokia provide the worst service to its customer i am wondering from the last one monts to gat the solution of a problem their care officers are continousely deciveing me
i got 4th time job sheet in 8 month with the same problem truely spaeking i am not going to purchase nokia handset again i suggest u as well go for other brands dheeraj
09911776362

I had a defect in my mobile (model - 3250) which was brought on 08-08-2006. All of a sudden it went to offline mode and was not recognizing the sim. SO I approached Nokia priority the very next day that was on 23-07-2007 for servicing, they took my mobile and asked to come after three days. I went on 27-07-2007 and the status was READY. I felt happy thinking my mobile is ready to use, but once i got my number for dispatch, I was shocked by seeing that nothing was done. It was the same as I had given. It was not repaired and everything was the same.But i was wondering how they had made the status of my cell as READY.

So I asked them what have you done..? So he said me that this cell cannot be repaired and it has to be replaced. I said OK, fine, I will wait. He gave me a new form with the delivery date as 10-08-2007, i went on 11th but they asked to come on 16-8-2007 as it was not yet come. Fine, I went on 17th but they said that the mobile has reached CHENNAI and you can come on 25-08-2007.I was wondering if the mobile is coming via speed post or some person is bringing it by walk from CHENNAI to BANGALORE. Anyways, let me wait and check what happens this week. I would request concern individual or team to check what the F... is happening with NOKIA servicing support. Why are they not keeping up their commitments inspite of giving my mobile number to update me with the status or when to come and when not to come. They do not respond properly to the customers, they are irresponsible, arrogant, not committed and takes shouting from each and every customer who has come down there for their mobile queries.

I have purchased Nokia handset 3230 from 'Nokia Priority Gallary' at Thakur Complex, Kandivali (E), Mumbai - 400101 on dated 10.01.2007. But handset getting hanged from july 07. I have return back hand set to your dealer for repairing on 15.07.2007.

After continues follow up still I have not get my original hand set. Lot of delay takes place. Response of dealer also not good.

Beware!

I purchased Nokia N 70 (Music) mobile from THE MOBILE STORE registered as "Essar Telecom Retail Ltd Rajbahavan Road Hyderabad" on 5th june 07 under Invoice No - AP /01178/00001/2073.

From day one, I started facing battery issues as t was getting discharged in 3-4 hours without any usage. When reported, I was told that this probably was becoz of my heavy usage which was not the case... After repeated complaints, they took over the phone and finally found the issue with handset.

Now, the issue is that I am without phone and these guys are not certain when they will give me the phone. They keep on postponing the delivery week after week... Its 2 months now and I am without this phone. Not sure if we can have a legal case against such fraudulent dealers.

I bought a Nokia 5700 on 27/6/2007 from Nokia Priority Dealer (B.K. electronics),U-3,Glory Plaza, M.G. road, Agra.

To my horrors I discovered that the enhancement "AD-44" which was bundled along with it, was faulty. The music dedicated keys embedded on it weren't working. I ran to the Priority Dealer, who entertained me to the fullest. I requested him to replace the faulty one with a new one.On the contrary, he told me to visit Nokia Care and get it checked if it was really faulty. I went to Nokia Care and after all the not so entertaining paper work, they got me book a replacement of it, on 2/7/07, without checking the faulty one.

Now it as been around three weeks. On my constant visits to Nokia Care I am told to wait for another week as usual. The lack of that headset has devoid me of listening to music and FM on my headphones which was a main reason for taking this handset. I couldn't expect this from a reputed firm like Nokia. The following information might be helpful for any contact process:

Contact no.:99274-74017.