My Nokia N70 phone caught a virus and the software had to be reloaded. The phone was submitted to the service center at Ghaziabad on 11/Sep/06. The software was reloaded and the phone given back on 25th Sep. 06 but there was no battery in the phone.The battery was stolen by the authorized Nokia service center people (Ghaziabad).

The service center people did not tell me that the battery was to be removed from the phone while submitting and neither did they include the battery number on the job sheet. Also it was no where mentioned that the phone was submitted without battery. Be careful!