To,
The V.P.Marketing
Nokia,


Dear sir ,

I had bought a nokia mobile N76 on dated-17.11.2007 from your chandigarh dealer nokia care , sec-17, for Rs. 16000/-
I am sorry to say in spite of spending so heavily on your nokia product there has been a complaint on your set of steel chipping out from its body. The set has been sent to your nokia service center , sec-35-A , Chandigarh , for replacement .But your dealer wants 15 to 20 days for replacement .
I dont have the budget of Rs.15 to 20 thousand to buy a stand back set for my self and my business is seriously being hampered by non availablity of mobile.
I would personaly like you look in to the matter which is very serious failing with I will be left with no choice but to file a case in the consumer court .

Awaiting for a early response from you.
Thanking You ,
Yours Faithfully,
Jaideep Kumar Yadav.
Shimnit Utsch India Pvt. Ltd.
Kala-Amb
Himachal.
01702-238228,238227