i applied for norton 2010 that was only suppost to be a free download for 30 days the second day i had norton they said i had 15 days left i thought a maybe a mistake nope the third day they had allready charged my account and said i had 7 days left the forth day ther transaction had allready gone threw my account know i have 353 day left and have allready been charged for my second year if this does not get corrected i am done with this company. O ya they do not post a phone number for ther company so i am thinking what the hell i will call my loyar and get things started a little differintly thats all i have to say.