I HAVE CONFERMATION OF PAYMENT TAKEN FOR A YEAR OF ANTI VIRAS TILL 2/2010 IT IS NOT CONNECTED AND NOT WORKING.I AM UNABLE TO FIND A TEL. # OR WEB SITE FOR HELP--BETTY

I have purchased a two year virus protection from "NORTON" which was advertised @£101:00 on the internet. I have just got my Credit Card Statement and I have been charged £134.38. This transaction was on or about 10 August 2008.

As this is YOUR COMPANY that has done this - what are YOU going to do about it?