Obviously They have no idea of what the word professional means, it means you don't cheat and lie to your customers who pay you in advance and trust you to send them Quality Merchandise, They have burned me and my son for over$ 350.00 dollars, We sent back two IS001413 ( Android) the defective tablets burned up and that lasted only 3 hours.they got them back on Feb, 13th and has already lost one of them according to The Master of deceit!
Bernard Yuanyh, Now 40 days later no refund, no replacement, no nothing. No one wonder they have the worst reputation on all the Android Forums around the world, ! Keep your word Bernard give refund or new tablets that really work!
I will keep blogging negative revues of your shitty service all over the internet till you do!

I will keep posting the truth about how you Shenzen Chinese bandits steal from trusting Americans and after you get their money, they at your mercy!

YOU DO NOT HONOR YOUR WARRANTY TO REFUND OR REPLACE DEFECTIVE PHONES AND TABLETS THAT THEY SEND BACK TO YOU AT EXTRA COST TO THEM!