I never ordered this product and was charged $87.31 on a c.c. and when I called the # on my c.c. bill the woman said I had ordered this product and she can't refund the money. I asked to speak with someone who could do that and she said, no one. I asked for the head quarters telephone number and she said she couldn't give that out. I asked for the address and she gave it to me and it seems false. What should I do?