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hothencolo
November 6, 2009
sending product I didn't order
Dear Nutra Lane,
I want this company to stop sending product and billing my credit card, which I never intented to happen. I asked for a trial, at shipping costs only, on $4.97. Please discontinue sending the product.
Order #2070657
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jenn5021
October 2, 2009
FRAUD
i NEVER ordered anything, i NEVER even requested a "free trial", ive never even HEARD of this company...they charged me $3.97 to my card and sent me product that i have no knowledge about, i dont know HOW they got my info but this is a SCAM...the "invoice" i got said that they would be charging me another $79.90 within the month, i immediately called the phone number on the invoice and spoke with Michelle employee #107 and she told me that she cancelled the account. we'll see.
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Dan Fox
September 25, 2009
Unauthorized deduction from checking account
I ordered a product from NutraLane (order # 2206878) approximately August 25 2009. The order was processed August 31 2009. The return no later than date was September 25 2009. I called for a return authorization number approximately August 18 0r 19 2009. Eileen 13 gave me a cancellation number E091406 and a return authorization number EA0914-2206878. I packaged the product and put it in the mail with a delivery receipt confirmation request the next day. On September 25 2009 I noted a debit for $79.90 from my account. I met the requirements for a return and still got charged full price for the product. I called the number that was listed (1-877-242-1376) and after waiting 15 minutes was transferred to an answering machine to leave my request for a refund. At this point, I haven't received an answer. My next call will be to the Texas Attorney General Consumer Protection hot line at 1-800-621-0508. Dan Fox 96 Stagecoach ct Lockhart Texas 78644. (I have made a copy of this letter for my records)
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TJMATT
September 8, 2009
please DO NOT SEND ANYMORE
I have asked and written PLEASE DO NOT SEND ANYMORE of your product. I have lost my job and can no longer afford this product and you keep sending them to me. I am also informing my credit card not to pay for any more. I have tried to be nice about it . If I have to I will contact my Attorney.
jeannie matthews
5355 clark lake rd
jackson mich 49201
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Mary Huey
August 27, 2009
Being Charged
I received my trial of Slim Seduction and found I will be charged additional cost. At no time was it mentioned that I was going to be billed for the full amount.
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ecrmedia1
August 1, 2009
Ripoff and want my money back
I was online and just clicked onto an ad for NutraLane to read it. Decided it wasn't for me and exited out. Next thing I know I received a phone call to try their "free" trial and that I could cancel. Well, in a weak moment, I agreed. Did this at the beginning of July 2009. I never received the "free" product and just discovered that they have extracted 2 $79.90 payments from my bank account! I am going to have my bank investigate and put a stop to the payment immediately if I can. I am unemployed and disabled. I cannot afford to have a total of $159.80 removed from my account. This is out and out fraud and thievery. I have been robbed and this is a warning to all out there not to do business with people like this. I will also report them to the attorney general of the state of Florida and if possible, try to get a class action suit against them for mail fraud and non delivery of products.
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Trevor
July 29, 2009
Stay away
I ordered the advertised FREE trial for the cost of shipping and handling. After recieving in the enclosed reciept it said I would be charged the full amount of $34.95 a bottle for each of the two bottles recieved in the free trial. Then I was also locked into a 45 day autoship. This is a scam. Stay away!!!
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yellowrose
July 24, 2009
Fraud of Cost of Product
Was only to be charges of $3.95 for shipping and handling, but charged me $79.90 and caused my account to be overdrawn.
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Brenda Carter-Perkins
June 12, 2009
unauthorized charges
I ordered a free trail advertised on the web for Nutralane. I answered no to receving further products; however, when I received my monthly statement from my bank, there was charge of $79.90, which was not authorized.
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lokalkrngyrl
June 11, 2009
Payment
I thought I'd canceled my subscription, but the company keeps sending the pills and charging me for it. I would like to cancel the subscription.
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