This company sold me a Bionx electric bike kit that did not work. Then after numerous phone calls and emails the owner finally said send it back for a full refund. I did and expected to lose 100 dollars in shipping to and from NYC since the items are battery and motor which are both heavy, but additionally I was charged a 20% restock fee after being told it would be waved. The owner also lied and said the item was damaged by me. After the credit card investigated they sided with him and sent me notice if I did not pay they would ruin my credit. Never trust this thief company. NycEwheels are THIEF THIEF THIEFS!!!