O2 gearshop had a fantastic offer on an arc'teryx jacket. I was promised the jacket within 5-7 business days. I was contacted by O2 and there was an issue with another item I purchased. So the shipment was delayed by 3 weeks. After3 weeks I got the delayed item but not the jacket ! unbelievable ! Then O2 blamed arc'teryx for the delay. o2 has on 3 different occasions promised me the jacket but now after 3 months I have had it. Was I somewhat compensated? no.. Nothing!!! so basically these guys have had my money for nearly 3 months without paying any interest. O2 always blame someone else, I.e. It's never their fault.. I got my money back but it took me a lot of time and headache.. These guys are amateurs, nothing more