Hi All,

I would like to share my experience shopping at officemax online, then the response of customer service representative who call himself Zachary Stevens for nearly a month after non delivery of the product.
I ordered 2 HP Ink 920XL Black Item #: 21773671 Price: 25.59 EA on January 17th and it was supposed to be shipped by UPS in the next few days. After i didnt get the product for week, i looked up the tracking number which to my surprise was shown as delivered ( may be at the wrong address, not sure ). When I contacted UPS, their response was its the person who shipped who should contact them. When I contacted the shipper Officemax, they keep on en-quiring about what happened for nearly a month, and i think they will continue en-quiring about it.
At this point as a customer who is grieving about this incident what are my possibilities? What all can i do?