I have recently paid for what I believed to be genuine ugg boots. When I tried to track my order it turns out to be a fraudulent company. I am also concerned because this site is sponsored by google. I have since read lots of complaints and don't understand why this company is still be allowed to trade. If so many people have complained why are they still allowed to advertise and allowed to rip people off. If something is sponsored by google it gives the consumer a false sense of security.