THis company's full name is ONtario Home Service Club Ltd. You will find more complaints under their full name. I got scammed by this company too! They overcharged me and didn't even perform the service they were supposed to do! When I called the company to complain, they simply stated no refund and do not use their service next time. I checked the BBB site, mails were returned from their alledged business address 4915 Bathurst St. Unit 209.