I had a non-functional toilet which constantly backs-up. The toilet is covered under the warranty but Old Republic would rather send a plumber out every time it backs-up rather than to replace the toilet. The contractor has 48 hrs. before they have to respond, yet old republic wants me to go without a toilet again and again rather than to have a customer that is happy with their service! Please do not use this company and save yourself some time, aggravation and money!