in jan 2009 i gotten a car loan from this bank and explaind that i need to get my ex of the previos lean company and to put it in to my loan and the car was to be in storage well i got the loan and i paid it off in march 3, 2010 they send me a letter from the previos lender saying the loan has been completed satisfied and with her name on it i email the credit union and i called they sent out a form for she can sign this was in march 24, 2010 well in april 7 2010 i called and the person i need to talk was not there and i left my wk and my cell did not get a return call this is been going on now its may 22 2010 and no respons please help thank you