My name is Mr Abiodun Ogunyale. I am businessman and I value my time a lot.I only fly first class on any trip I make. I bought a ticket from your Nigerian office through my agent in Bansa travels to Dubai for my business partner anr and I, Ref numbers BZ5BJN & BQ5ALB. My agent was able to confirm me on Business class which i turned down because I only fly First Class.I accepted to fly on that day due to my pressing engagement in Dubai.

On getting to the airport of that day I was told that I was on wait list which was shocking because I had reconfirmed a day before my trip.. All my documents are still with me. After much ado I had to fly to Dubai on Economy, which I believe is very unacceptable. I do believe Emirates would have some bad eggs in their employ ruining the reputation of the company which I want to be addressed.

As I send this mail I do not still have a return back to Lagos for my business partner and I. I demanded a compensation at the lagos airport but was snubbed by one of your staff Mr. George who claims to be a Station Manager was very unpleasant and refused, not knowing my annoyance on that said day.

1. I would require a full address of this issue and compensation on my defamation of character.
2. I want my confirmation secured for my return.
3. I require an explanation for the embarrassment faced at the hands of your company or you would be hearing for my lawyers.