I thought they were OK. I paid off one loan with them and took the 2nd for $200.00. I was having difficulty with my bank and the account was empty but open. I had emails faxed from the bank that the account was open and would be getting direct deposit. After several weeks, the "compliance dept" makes ONE call to me, which I missed. I tried to get in touch, but they have no phone number. So I called customer service every day begging them to put me through to Compliance. They refused. Only fax and email. I sent about 20 emails. The phone message left for me by The Complaince Dept of one click cash said they would have to "recoup" the $200 because they "lost it". This is crazy. My direct deposit comes in on the 3rd and I was ready to make my first payment. Finally I called the Atty General's office who called them and got back to me. He said he had no trouble getting through to compliance. He said they told him a lot of bull. I never ripped them off for $200.00. I lost a portion of the loan MYSELF when it was put in my bank. Luckily, one overdraught fee was given back to me. But still, I lost about $100 of the loan. One Click Cash lost NOTHING. I got through to Compliance after the atty general called (still customer service was nasty and didn't want to put me though) and when I got through the woman who had called me went nuts on me. She said I burned them for $200 but they will "eat it". What did I do? Every time I said - you can start taking the loan payments from the acct on the 3rd as planned Sept 3 but it was like she didn't hear me. I told her she was shady. I also told her the attorney general told me to get in touch with their state's banking and finance dept. I don't think they are worth it. If they don't want to take the $200 as per the debiting schedule for reasons that escape me, what can I do? Their customer serv dept was very rude and always lying. There are two other strange events that happened with this company but I am done with them. Miss Compliance Dept said to me: IF YOU REPORT US, I WILL SEND MY PAPERWORK OVER. Well, I can't believe it.