Hi,

On 7th November 2010 I purchased Onida CTV—21HXP40B from Girias, after 2 months i.e. on 9th feb 2011 there was problem with switching on followed with burning smell. I called Girias showroom and explained the incident to them, immediately one of the service executive came and repaired the television.

Now yesterday i.e. 22nd march 2011 I heard bursting sound from my Television followed with burning smell and it got switched-off. For your information I have connected this television with Stabilizer, stabilizer is working fine.

I am affraid with this Television set whether if it get explode in future?

So I want this television set to be taken back and replace with other or pay my amount back.
This should not be case like TATA NANO.

Last option for me will be consumer court if action is not taken immediatly.

Murlidhar
+91 9980217099
#304, Thirumala Nivas, Gangamma Temple street, jalahalli east, Bangalore-560013

I have purchased Onida oxygen thunder 29 inch on 27 Nov 2007. After the warranty period the main part of the TV the tube is damaged. Now after spending 16, 500 for the purchase of product I again have to pay 9000 for the tube in just 1.5 years.

In April first service was given on our request and at the time my wife told the service guy that there is a problem with the start up of compresior, Since we are not techinal persons they said this is not the major problem and it is with every make availible in india.

We kept quite and last few days we felt that cool is less as when we compaired with one of our family friends ac, So we logde complaint on 13th Aug 2007 and while lodgeing the complaint customer care told us to take AMC for Rs 1500 which will cover all the damages, So I told her to send form thru sevice guy and will issue the chq. for the same.

Now the service engg Mr Ravi told us that there is compressor gas leakage problem, and some PCB is faulty which needs to be changed and is going to charge you Rs 1800+1200 respectively.

Compresor warrenty is there and leakage is linked with it and we have not even changed to the position and being serviced by onida team.

onida products damn it. I purchased onida washing machine hydroshakti some time ago from Khurana electronics Moga Punjab. Since then its spin tub is making noise. We made complaint to the dealer but no one come to check our machine.Then we fastened the screws of the spin tub, then its noise reduced.It occurred occassionally, then we have to fasten its screws ourselves, because the dealer paid no attention to our complaints. Now the guarantee period is over and its washing tub is starting leaking .We made complaint about 10 days ago, but like as before no one checked our machine.
The same condition is of our onidaAC purchased on 4-5-2010 from the same dealer.Its modelW112YR is not giving perfect cooling.ONIDA products are the worse products of Indian brands and the aftersale service of its dealers is the worst .

We bought Onida Hydroplus 60 washing machine from Adishwars, Marthahalli, Bangalore on March 12, 2010. It took 10 days for the company to come and install it. They gave wrong information to company technicians. Onida service center technicians are one of the worst you can expect. The technician who visited us doesnot know how to operated fully automatic washing machine. He told us that he cannot connect the washign machine to water inlet. He came to give demo of semi automatic washign machien to us. He told us that water inlet connection should be done by delear. Delear folks told us it is responsibility of company technicians. In between we lost 12 days to start the machine. I was vexed up with the delays and finally, brought few connectors from local hardware store and connected the inlet of water. We did not open the machine till 24th till we are ready to connect. Then we discovered that delear sent us the bigger size stand. This dealer is a total sham where in his sales people are interested to foist anything on customers. We asked for rat mesh and stand. Had to fight with the delear to get money back for stand. Came to know that stands for this new machine are not available. I thought it was all over. Never buy any goods from this delear. Same store manager who had ample time to talk to me while doign sales was not interested to talk to me when went there to complain about stand and delays in commisioning the machine.

Out troubles didnt end there... After 20 days one fine morning on April 13th, the water was continuously filling the machine. We complained to the serive center. The serivce center folks took 4 days to send some one to our place after repeated follow ups. Service center gives 14 diigt complaint number. If you dont have it written, they open the new complaint!! They dont even have a database of open customer complaints based on customer phone or address. Technician who visited us told that pressure sensor is not workign and it needs to be replaced. He would come back with pressure sensor after 2 days. we waited patiently for 4 days and approached service center. This time sent one more person, he came with empty hands. Through this technician got his manager Murali's number. Murali is one of the most evasive person you can come across. He tells outright lies and keeps on dodging the customers. Finally came to know that spare part was not available and they indented spare part for wrong machine. He would get the spare part. On Friday 30th April Murali told me at 445 PM that they have spare part and Mr. Srikanth technician woudl come and replace it on the same day and gave Srikanth's mobile number. I called Srikanth at around 6 PM, he told me that he doesnt know anything about spare part and he would find out from Murali and call me. I called Srikanth around 630 PM. Srikanth said he is busy and would come back to me. It has been 3 weeks since we complained and the machien is lyign idle. Out 50 days since we bought the machine, machine is idle for more than 30 days. This is the state of Onida deleaers and Onida service in Bangalore. Thsi being public forum I dont want to mention the phone numbers of technicians and their managers. I am hoping Onida company officials would attend to the problem immeidiately.

My sincere request to everyone. Never buy Onida products. They are of poor quality and their service is appalling. Technicians and their managers are very unprofessional.