the guy name santosh have come to our house to fit the filter clip & at that time we have asked him do we need to call the guy for servicing or would he come by himself so he told us that he would come by himself but from that day when the AC is taken from the day the guy has not come for the servicing finally we went to the shop in thane called vintage electronics from where we brought this AC they sent a guy he came to our house and he didnt do the servicing & on top of that he was asking for money . and we called the service centre people on 15/11/2007 but till today no one has turned up