With 10 years of teaching experience I have always enjoyed helping and educating people. But it was not until I moved to Australia and saw an advertisement for LifeLine Telephone Counselling Volunteers that I understood my true calling. I began volunteering at LifeLine Crisis Service in 2008 and joined their Suicide Prevention Support Service Program the next year. In 2010 I completed Certificate IV in Telephone Counselling. While volunteering I have completed my Diploma of Professional Counselling in 2013. I have started my own practice since then. While counselling is a self-regulating profession and we do have a registration system through PACFA and ARCAP (the Australian Register of Counsellors and Psychotherapists), the government still treats us as “unregistered” because we are not covered by the mandatory registration requirements of AHPRA.