I cancelled my membership to online discount club as I was not interested in the program and montly fees for something I would not use. I do shop on the internet and have found ways to budget shop on my own without being a club member.After talking to memeber on the phone I was directed to a website to enter my claim number to have my funds returned as she could not process it over the phone. After filling out the form it stated it could take 4-5 business days to process andit has been longer then that and I've still not seen my 49.95,