Same thing happened to me. I called on 10/12 to cancel, I was told it was. I look at my cc statement and I was charged. I called to complain and since I wasn't given a confirmation they wouldn't do anything. I called back to get information to report them to the BBB and they gave me a different name "Profit Studio Learning" and refused to give ma an address. Please do not let anyone use this company. I dont even know the name...onlinebizkit, your profit gateway, pacific web works ?!?! I need help