This bunch of charlatans and criminals is apparently running a continuiung criminal enterprise and should be shut down after investigation bu US Postal Inspectors and Federal prosecutors.
The compnay accepts online orders, fails to acknowledge the orders, charges customer's credit cards for items ordered but NEVER ships the items paid for, never responds to customer service email inquiries, and, in essence, steals customer's money while simultaneously claiming on it's website that it's "eclectic ethnically diverse staff" offers the fastest and best service and response time in the business.
Their claims and representations are hollow and fraudulent.
You should do what I have done - file a complaint with the Florida Attorney General's Office AND with the Central Florida Better Business Bureau. Let's dop what we can to get our money back and, if appropriate, put them out of business before they harm others.
STAY AWAY FROM THESE A-HOLES.!