When I purchased the hardware to be a Ooma phone customer I was advised by Ooma, in writing and verbally, that it would take 3 to 4 weeks to port my phone number.This cost me $40.00. Its been over 8 weeks and still no phone number porting.I have contacted them at least 5 times and get the same run around and a future tenative date for the porting. Now I cannot return the hardware because it has a 30 day return policy.