Open Communication, Inc aka NetStoreUSA.com

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Open Communication, Inc aka NetStoreUSA.com Reviews

November 27, 2006

Ordered a book which wasn't delivered but payment was deducted

I ordered a book with them on 21 October 2006. The payment was deducted from my account on 23rd October. I got an email saying that order will be delivered in 10-15 days. However when nothing was received until 23 November (1 month), I tried to contact them. there was no reply on email. Even the fax number given on the website was a wrong one. There was no telephone number on the website. I am still waiting for their response.

November 6, 2006

Bank account charged purchase not delivered!

On July 5 I ordered piano music from website www.NetSToreUSA.com and was given an order tracking number. Only 10 my bank account was charged for the purchase. I went to the website to track my purchase and received the message that I should expect delivery in 10 - 15 days. When I did not receive anything I emailed and was told I would hear something in 3 business days. I faxed and mailed my inquiry to address listed on website. No word. Letter came back as undeliverable. Better Business Bureau was not able to obtain a response from the company.