We were on vacation in Sarasota Fl. Took my 7 year old son to have an eye exam from a very good optometrist.. Thought we would save a little money and go to Optical Outlet to get his glasses... 2 pair for 190 after taxes and a rush for next day ready... When we left I noticed he was walking funny, like he could not see right... Took the glasses back to the person who gave exam, they put them on a lensometer... the first pair, each lens was off, too strong... the second pair, not only were they off even worse, but they were backwards...demanded refund, they said since we paid with cash, we have to get a check from headquarters... this was a week ago, and still haven't received a check... made a call today and they did not even have my sons records on computer.