i order murder she wrote all 12 seasons only got 8 seasons some show missing some box damages i have tried time & time again to call no ans. have hold over 30 minutes no ans. on all my e-mail to them no return to my e-mails some of the dvd boxes were damages they were sent all in an envelope the frist dvd i tried to watch would not work right kept locking up would like to talk to someone about this promble one on one place the order 4-25-08 just got them a week ago let me know something please soon thank you