I used Overnightsprints.com for the first time and I will never use it again. The bookmarks they printed were not centered because of cutting problem. They said it was my fault because the bookmark design had a border and reprinting was not an option. They did offer a return option but I would get only 50% credit back. I asked if I could reprint the bookmarks at half price to save the mailing and processing time for return because I need the bookmarks soon, they rejected. I just tried to find a printing company I could trust to do my long term printing job. Overnightsprints.com obviously failed my test.