I had a great experience with this company selling me my magazines. I am a person who is unable to leave her home much due to an illness that prevents me from doing so. So I was very pleased that a young man came by to ask me to help them win their trip to Europe. I was happy to help. i did my research, and checked up on the company, and I saw the complaints, as well as the positive. But my experience with complaints is this: imagine that those people who take to ridicule online are the same who take things back to the mall, and say that it is the sales person behind the counters fault that they didnt like their service or product. I am happy that I got my kids magazines. I have followed along on their website to see how the young lady I helped did in the contest. I was pleased that she won 4th place. Good Job Kristin!! Great company!! I love what they are doing to help out our young people!!