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Pacificgeek.com

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pacificgeek.com

Pacificgeek.com Reviews

Nikkel June 26, 2011
No email, no computer, no refund
Placed order May 26, they took the money out of my account right then and there. June 10, no computer, no communication, so I emailed them. Replied back sorry, they had a backlog, computer would ship no later than Tues June 14 and they'd send email w/tracking info. Today is Friday June 24, no email, no computer, no refund. Just emailed again, hoping for some sort of action, but not holding my breath.
Hansen November 5, 2010
I would not recommend taking a chance with them unless you’re willing to throw your money away
I purchased a Grade B Dell Laptop from Pacific Geek. After waiting nearly 3 weeks for shipping information, I emailed their customer service. The first two emails went unanswered. The third email I sent, now nearly a month since I place the order, I told them I would be cancelling the charge on my credit card if I did not hear back from them. The next day I received an email telling me it would ship that day or the next. I received the laptop a week later and about twenty minutes after turning it on it shut itself off. I could not get it to stay on more than twenty minutes ever with it on a cooling fan. I then contacted them about returning the defective laptop. BEWARE; they will not pay for return shipping even on defective merchandise. I had to pay to return the laptop to them and they deducted their cost of shipping out of my refund. So I’m out $30+ bucks for their defective laptop. I would not recommend taking a chance with them unless you’re willing to throw your money away.

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