This year, for our 20th wedding anniversary, we wanted a special place to celebrate while vacationing in San Francisco—somewhere romantic yet family-friendly. After reading many reviews, we chose the Palace Hotel. I am so happy with our decision! Vacations are never flawless, and while there was a small hiccup at check-in, what truly matters is how situations are handled. The management was polite and resolved the issue quickly. The manager was wonderful and a true testament to the hotel’s high level of service.