I am a very UNHAPPY CUSTOMER of Papaya. I have to say their customer service just seems to be plain BAD! I went shopping at Papaya in Concord California and the sales clerks there never helped me. One time I asked them to hold the clothes I was planning to purchase while I went to the bathroom and get a bite to eat. When I returned about half hour later, they either sold what I wanted to buy or returned the clothes to the racks. Needless to say, I ended up not spending any $$$ there and don't plan to return soon!! They say customer satisfaction is guaranteed! It is not true! They cannot even give you the managers telephone number, you can only leave your number so they can call you back after your 14 day return policy has expired. Cheap prices but not worth the hassle! I WILL NOT RETURN TO THIS STORE IN CONCORD AND WILL DO MY BEST TO INFORM ALL MY FRIENDS NOT TO SHOP AT THE PAPAYA STORE IN CONCORD EITHER!!