We rented an apartment for 5 days in Paris through the agency ParisAddress in August 2009. In order to rent, the agency required that we authorize them to charge our credit card the amount of the rental plus the same amount as a security deposit in case of damages to the property.

We left the apartment in the same state that we found it (even a little cleaner, since the floors had not been mopped prior to our arrival). There were three persons to attest that the apartment was returned in the same state as we had found it : a cleaning lady, an agency representative, and the owner in person.

We were therefore outraged to learn that ParisAddress had charged our credit card an extra $2900, in flagrant violation of our contract. They apparently believe that they can take the money and run with it, because they have subsequently ignored all of our demands to be reimbursed.

What a way to ruin a Paris honeymoon !

If you rent an apartment in Paris, you'd be much better using a service where you can know who you are renting from (not just an agency that hides the identity of the apartment owners).