I paid 79.99 for a Visio software. First, it takes them a full day to process payment. then they send you a link. I tried to download and could not save to my pc. I wrote them immediately, but didn't receive an answer for another full day. I needed the software to complete a project for work the next day and could not finish due to lack of response. So, I asked for a refund. I was DENIED a refund, so I asked for a disk, which they clearly state they will provide you in their receipt PLUS they sent me an email asking for my address to send me a disk when I asked for the refund. They refused to send the disk! So, I went ahead and downloaded the software, and was asked, of course, for a product key. I went back to the original email that was sent to me and there was no product key listed. I have written them for the product key -- no response. ORDER AT YOUR OWN RISK! THIIS IS A BOGUS VENDOR!