We have a tack and feed store and got a sales call one day. The gentleman was selling vaccines for dogs & cats. I was promised if I did not sale the product than I would get a full refund on all products. As time went by they were not selling due to Florida laws and the local Vet policies. I called the company and spoke to the Manager and was told I would recieve a full refund when the product were sent back. So I sent all products back and I have tried to call and no one will answer my calls or return them. I have not recieved any refund and I mailed the poducts back in December of 2008. I am warning people so this does not happen to them. I was simply promised and it was even put in writing and they have their product and my money still. I wanted to share this information so this does not happen to you. I have simply wasted my money and my time and you know time is money.