I have requested several times for PDQ Services to remove Alden Ridge Apts in the amount of $2, 474 from my Trans Union credit report. I have spoken to Derek Shaw @ 678.569.2900 (collections dept.) and left messages on several occassions but a request still has not been submitted to Trans Union to remove this item. This item was disputed to Trans Union it keeps coming back (verified, no change) meaning Mr. Shaw refuses to submit the request for removal. Acct# 205163