NEVER HAVE I EVER ENCOUNTERED SUCH RUDE PEOPLE IN ALL MY LIFE. YOU CALL THEM TO MAKE A PAYMENT BY PHONE AND THEY GET VERY RUDE WITH YOU, TRYING TO PRESSURE YOU INTO SCHEDULING A SECOND PAYMENT, THREATEN TO REPO YOUR VEHICLE IF YOU DONT. TELL YOU THAT YOU AREN'T RESPONSIBLE ENOUGH TO OWN THE VEHICLE ANYMORE AND ALL KINDS OF RUDE REMARKS. THEY MAKE YOU VERY ANGRY FOR NO REASON. THEN THEY WOULDNT TAKE MY PAYMENT BY PHONE BECAUSE I WOULDNT SCHEDULE A SECOND PAYMENT WITH THEM SO I HAD TO SEND IT BY MAIL OR MANEYGRAM SO IT WOULDNT BE LATE. WHO REFUSES TO TAKE A PAYMENT???? THEY DID.