People PC
5 stars | | (0) |
4 stars | | (0) |
3 stars | | (0) |
2 stars | | (0) |
1 stars | | (18) |
|
Category: Services
Contact Information Colorado Springs, Colorado, United States
|
People PC Reviews
|
never again
April 7, 2011
Very poor company
We had nothing but problems with this company from the start. My first clue was that their Indian accent was so thick that I could hardly understand what they were saying. I think this company is outsourced to India, so they are taking jobs away from honest hardworking Americans! We got exactly what we paid for. It was a nightmare! They made us have regular internet for a year then after a year they "let" us upgrade to a faster speed. I found out later that they dont care how good your credit is, you MUST stay current on your payment for a 1 year minimum before you can do any upgrade of any type. We thought there would be no more ethernet. NOPE! They didnt even carry wireless modems! What a crock of crap! Well, their internet always went down at least 2 times or more a week, and they never credited me for 2 days down time when the net went down yet again, and it was their fault. Poor quality products and workmanship. Gee, big surprise there! They were never late letting themselves charge my CC every month when payment was due. When we finally did get their "fastest" service, we were glad that we read the fine print, as if I had cancelled before my year was up, then I would have been charged $170 bucks for "early termination". When I told them I was cancelling, they ignored me and tried to sell me even more of their crappy service. I was getting quite annoyed by this point, and that woman in the cancel dept was getting on my nerves by this time. She would not let me off of the phone, and after 20 minutes of listening to her, I finally said "Cancel The Damn Service!" and then hung up on her. Sorry I had to get rude, but they dont like no for an answer. Do not use this company under any circumstances. Save yourself the headache and hassles. Cheaper is NOT better. We have now signed up wtih Qwest and have had NO problems at all. Guess I should have gone with them to begin with!
|
|
never again
March 13, 2011
Can't speak English
I had their service, and I only have 2 weeks left on it. Read the fine print...If you cancell early they charge you an early termination fee. My ISP has gone down more times than I can count. Whenever you call them, your call is rerouted to India. My internet was down for 2 days, and the man in tech support was going to "check the line" but they would need me to hang up and they would call me on my cell phone. Uh, I don't have a cell phone! I told Ali-Bobba this several times. What part of this did he not understand???? Dumb shit! Then I told him we will be cancelling at the end of March, as we dont want to get hit with a 170 dollar charge for early termination. Then at the end of the call, he is trying to sell me more service. I finally had to get rude and said "What part of we are cancelling at the end of March do you NOT understand?" They are high pressured to sell, sell, sell. They dont want you to hang up until they have sold you another feature. I wish I could have gone back and signed up with a service here in the USA. At least we can speak English well enough to understand each other. Another reason that I am cancelling is because they are taking jobs away from AMERICANS! These companies outsource to other countries in order to save a dollar. Not worth it!
|
|
valerie woodson
July 4, 2009
billing
I cancelled over a year ago, and i have received a bill for $29.20. i dont have cancelled checks as the dial up fee of $9.95 per month was debited from my account!!! no one will call me back !!! now i have been turned over for collection!!! my acct number is:22736167.. also the bill was sent to my po box 822894 vicksburg ms 39182
thanks in advance for all your help
|
|
S. Cherney
April 28, 2009
Charges for Services after Acct Cancelled
I cancelled my father's People PC account in December 2008 because he became unable to even use a computer.
In February, my credit card was charged $5.85. In March, another charge for $1.95 appeared on my statement. When I telephoned to ask WHY we were continuing to be charged for my father's account that was cancelled, it was explained this was to hold the account name. I told them that I never agreed to have my father's account held for him. Didn't seem to matter to them. I will continue to watch my statements to make sure I don't receive any more charges. Make sure you get a confirmation number when you cancel an account!
|
|
Dustin
April 2, 2009
Fraudulent company
After repeated attempts to get People PC to cancel the account we finally had to use a stop payment with the bank and still couldn't get past charges credited from People PC even though they were supposed to have closed it 32 MONTHS ago! When asked for a supervisor they yelled and hung up. Wells Fargo did give last three months back.
|
|
Mikey Boy
February 9, 2009
Billing Scam
Type in People PC Scam in your web browser and you'll get lots of hits. This is not the friendly little internet provider that you see in their commercials. Their internet service is just fine but good luck cancelling your account. When calling their telephone number to cancel your account, you're directed to a call center in India. The person answering the phone will give you a name like Bob or Doris, yeah right. When you try to cancel your account, you will get a ten minute sales pitch. I finally had to get nasty with the phone rep and ask them if they understood the words "cancel my account". They will assure you that your account is closed but make sure you check your credit card statement the next month. They will continue to charge your card some amount, in my case $1.95. I caught them and called them on it. They informed me that I had indeed cancelled my internet service with them but I had failed to tell them that I wanted my internet address also deleted.
What a scam. They assured me that with my second call that my "internet address" account for a $1.95 a month had now also been closed. We'll see what happens. From the other posts on this site, I'll bet the charges keep coming on my credit card.
"Bob" from India said I didn't have to get so nasty with him on the phone last time. If they charge my credit card one more time, I'm going to introduce "Bob" to some nice American cuss words. Stay away from this company, they are evil.
|
|
October 9, 2008
still charged after cancelation
I cancelled my people pc account in May. At that time I was told that I could keep and use my existing people pc email address at no charge. I said NO. I DO NOT WANT IT. CANCEL IT ALL. I recently discovered that not only is my email account still active, but I have also been getting charged a monthly fee for use of the email account. These are charges that have not been authorized and have been deducted from my checking account. I filed a complaint with the better buisiness bureau and wondered if anyone else did the same.
|
|
September 3, 2008
Unauthorized charges
My father, who is 85 years old, has an account with PeoplePc. In June of 2007 I set his account up for him and paid for one full year in advance with my bank account. In May of 2008 my father contacted them and told them he wanted to pay in advance for another year of service for himself. BUT he did not want to use a charge or debit card and he did not want it added to his telephone bill. So he got a certified check from his bank and sent it to the address that the lady from INDIA told him to send it to. (Which was in CALIFORNIA) He sent it by registered mail and requested a signed receipt.
Well June came around and you guessed it the check had not made it to the right destination yet (Which was GEORGIA) so the tried to pull money from my account again, which was blocked. Then Two months went by and my father had no service because they had disconnected his service for non payment. They added the charge to his phone bill (Which by the way you do not have to pay these charges and you phone company will not disconnect your phone).
They then received his check and he received his receipt in the mail. His service was reinstated. We thought all was fine. UNTIL THEY TOOK TWO MONTHS OF CHARGES OUT OF MY ACCOUNT IN AUGUST OF 2008. I don't know how they did it but they did and they insist he owes it for the two months of service before they received his check, YES the two months he had no service.
There is absolutely no way to contact them. You e-mail them and you get the same response to call this 888# and you call the 888# and you get NOTHING.
|
|
August 4, 2008
Unacceptable service
I was billed for 5 months of service to my credit card. I notified peoplepc and was advised that my wife charged the service. She is not even a signer on the card. Peoplepc would not cancel the transaction until the 5 months are up. I contacted the Credit Card company and filed a fraud claim against peoplepc followed up with a police report for identity theft against peoplepc. My wife advised she never talked with peoplepc. She has no need for a land line since we use aircards on our computers.
|
|
August 3, 2008
charges
Cancelled with them in March 08 and still getting charged 15.95. Called in April 08 still getting charged, called in aug. still no results!!!
|
|
RECENTLY UPDATED REVIEWS
New Direction for Interborough Canarsie
https://www.specialeventsphotobooths.co.uk/lancashire/blackpool
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|