I wish I would have seen this web site before I made a purchase through perkydesigns. I ordered some labels through them and it took a while for them to send a proof. We exchanged a few emails and I had not received my final email for the proof and they stopped responding to my emails. Of course there are no phone numbers to call them at. I sent 4 emails in one day with no response. I contacted my credit card company and they are disputing the charges and I sent one last email to let them know I was canceling my order. Of course I got an email back right away telling me my labels were getting ready to be shipped. Well how could that be true if I had not given a final approval. Something is not right with that web site and I hope someone can check into it. Also the number they give on your statement doesn't help because they never answer it and they don't call you back.