Dear Norton Anti- Virus,
On Fri, 4 Feb 2011 05:15:29 -0800, Norton Anti-virus was updated on my laptop automatically without my consent. I (Sharon Mackney) have not given you authority to update my anti-virus software. I had already purchased a new Norton Anti-Virus software update at my local computer shop for my computers. I DO NOT WANT YOUR SUBSCRIPTION AND WISH FOR IT TO BE REMOVED IMMEDIATELY AND THE MONEY REFUNDED BACK INTO MY CREDIT CARD. I DONT GIVE ANY COMPANY OR PERSON AUTHORITY TO TAKE MONEY OUT OF MY CREDIT CARD OR ANY OTHER OF MY BANK ACCOUNTS, THANKYOU. A PROMPT REPLY AND RESOLUTION TO MY COMPLAINT WOULD BE GREATLY APPRECIATED. VERY DISSAPPOINTED THAT YOUR COMPANY HAS TAKEN THE UNINVITED INITATIVE TO TAKE MONEY (STEAL MONEY!) FROM MY CREDIT CARD ACCOUNT.

Yours sincerely,
Sharon Mackney