I purchased a $100 pet gate at the Orange CIty, FL PetCo. The gate didn't work for me so I took it back the next day and the clerk remembered me. However, I couldn't find my reciept so her manager refused to refund my money and gave me a git card instead. I told her nope, it was on a credit card so it is easily tracked just refund my credit card. She refused with a little smirk and walked away. Oh and by the way, I found a better quality gate that actually works for under $50 at Home Depot. So, unless you want to be ripped off, pass by the Orange City, FL Pet Co.