I was on line and ordered a "free sample" or Phenterthin, only having to pay 4.99 for shipping and handling. I received my sample and went online again to make sure it was what I had ordered. I read a complaint from another customer and I decided to check into her complaint. She was right so i immediately canceled my subscription. That was over a week ago. Yesterday I had a charge to my account for 149.95, after I sent a message to cancel my subscription. I looked online today 9/9/07 and have found that this company doesn't allow on site help (even thought it offers it). I cannot get an answer from anyone so I called then customer support number. I got a voice mail that led me to this web-site... www.usaveonpills.com. Once again at the home page I tried to send a complaint to customer service concerning the charges. I am seriously considering calling the Better Business Bureau. I am hoping that we all out there will be able to somehow, get enough attention so that no one else is abused. I am going to continue to "attempt" to get someone to answer me if it means I am sending messages everyday.