Terrible experience. I ordered the projector on 12/18- paid extra for 3 day shipping. 12/23 (when I was expecting delivery) I got an email from "Ken" at Photodynasty.com. Ken advised that I should call to confirm the order. When I called, Ken said that my projector was set to ship, but the order didn't include a BULB. He needed to know if wanted a bulb included for an additional $199. I told him I couldn't answer that question, I needed to review my order and see if there should have been a bulb included. Ken told me I could NOT call back- it had to be resolved NOW. I said I wouldn't do that. Ken said: You either authorize a bulb at $250, or cancel the order. I said what happened to the $199 bulb? Ken advised that the price went up. (This happened in about 10 seconds). I said "Cancel it!". Then I spent 20 minutes on the phone with Discover making sure these thieves didn't try to charge my card.

I was trying to order a package of Canon EOS 40D camera from Photo Dynasty. First, it was really hard to speak with someone over the phone. Even I got a chance, and then I was put on hold for more than 20 min. After I placed an online order, I got an email asking to call the vendor back. When I called back, one man tried to sell me more expensive package or add more staffs which I don't need, any way the only purpose was not to serve customers, but try to sell a higher price. After I refused these offers, then I got an answer "we don't have that one you asked for"!!!- This was my shopping experience with Photo Dynasty; hope you don't become another victim.