I ordered a silver initial necklace. The cost was $50.00 plus shipping and handling.The actual pendant is a little larger that the end of a pencil eraser. The initial was just stamped on the odd pendant. It was in a little package with the letter outside. I notified the company letting them know I was returning their product due to poor quality. They informed me it was a special order so they would not accept my return. That was really a joke since I am sure they have a bag of these pendents with all initials. I hope no one else will purchase from this vendor. This company is a joke.