I received 2 have one on us coupons because my food was under cooked. I used the first coupon at the Sandy Springs pizza hut on Roswell Road without any problem. I called pizza hut on Candler Road in Decatur GA, and the cashier said fine. I got there 30 minutes later and I was told that no one by that name called here to place an order. I got the phone number and sure enough I called that particular one. I asked for customer services. Then I was told by the cashier that the order had been cancelled. SHE LIED! I called customer service gave them the cashiers names and all the information they needed while in the store. I have not received a phone call from the store manager,pizza hut or anyone. I was told it would take 72 hours. This happened on feb 17. Today is feb 22. Nasty situation. Shame on Pizza Hut on Candler Road in Decatur GA. The employee should have been reprimanded. Shame on customer service for not taking this seriously. Sue, Ga.