During March 2007 I purchased an Omega III Steam Sauna from PlasmaFire International at http://www.plasmafire.com. The full balance was paid up-front and I was told that I would receive the unit shortly.

Following several months spent awaiting the sauna’s arrival I contacted PlasmaFire and was told that the unit was still under construction. Again I was left waiting, assuming that it would arrive within a reasonable amount of time.

After several more months I attempted to contact PlasmaFire again. This time I was told not only that the unit was still not ready but that my payment would not be refunded because it had already been spent. I was left with little in the way of options and was, once again, told that the unit would be ready within the next few months.

It has now been more than two years since my initial purchase, and I have not received the sauna nor have I been unable to recover my investment.