I discussed my project with plastic resource group for a year before work began. Tyler was always quick to reply and friendly even though he had no idea if he would finally get the project. He helped to define the project and outline the stages of development before ever recieving a dime. I can not recall a single email or phone call that went un replied to during our project. If you are considering doing business with PRG please dont hessitate to contact me for a full review of their work. I am very pleaased with the end results.